REP: Hi! My name is REP. How can I help you today?
Me: Hi, REP. I was wondering if you could help me concerning a price adjustment to an item I recently ordered that is now on sale?
REP: Pleasure to have you on this chat. I will be glad to check if the item is eligible for the price match.
REP: Could you please help me with your full name and order number so that we can check the details and help you further?
Me: Me and the order # is xxxxxxxxxxxxxx
: Thank you for sharing the details.
Me: The item in question is the Transformers Draculus action figure.
REP: Thank you so much for the information.
Me: I noticed that is now priced at $25.19 and when I preordered it, it was listed at $31.49.
Me: I just thought maybe a price adjustment would be possible - since I just received the item in the mail today and it just went on sale. If a price adjustment isn't possible, I understand.
REP: Thank you for sharing the details.
Me: I had read on an online Transformers forum that someone was successful at getting the price adjusted, so I thought I'd give it a shot.
Me: Like I said, if it's not possible, it's cool.
REP: Thank you so much for the understanding.
REP: As I have checked the details I want to inform you that the item is out of stock I am unable to help you with the price match.
REP: I wish I could help you with this but I am unable to help you out with this.
Me: The item is in stock.
Me: I was just able to add it to my cart.
Me: Are you sure you're looking at the right item?
REP: I can understand but what I am able to see is the item is out of stock, I apologize I wish I could help you with this.
Me: link to: ---
target.com/p/transformers-collaborative--universal-monsters-dracula-mash-up--draculus/-/A-84260299
REP: I am unable to.
REP: Just a moment.
Me: I see...is there any chance someone else could assist me with this?
REP: Transformers Collaborative: Universal Monsters Dracula Mash-Up, Draculus
Me: Yes
Me: That's the item - I sent you the link above.
REP: I really apologize I am adjusting the price for you right away.
Me: Excellent - I appreciate the help.
REP: Thank you.
Me: You're welcome.
Me: So, where will I see the adjustment? On the order page?
REP: I have successfully adjusted the price for you.
REP: You will an email confirmation for the same shortly
Me: Gotcha - I see it now!
Me: Just got the email
REP: Can I help you with anything else?
Me: Nope, I'm good. Thanks so much for the help, REP.
Me: Much appreciated.
REP: Thanks for visiting
Target.com. I hope you'll visit us again soon!