Some asshole did a hit and run against our car while my grandpa was leaving the cemetery where my dad and grandma are buried back at the end of November.
And I am honestly 100% convinced these ***** haven't even been working our car because they are
constantly and blatantly lying to us. Talking like they've told us the estimated time for repairs (which IIRC was originally like a couple weeks) and then 'Oh sorry we're waiting to get the last part we need, your estimated repair time has been extended by a week' A week passes and...our car still isn't ready and they claim they're still waiting for that part. We'll call them and they'll tell us stuff like 'The part is coming, your car will be ready by next week.' NOPE. Still not ready and they still claim they need to get parts.
We've even called our car insurance about this and
they've called the repair shop to ask what's going on and they've told them that our car's repairs should be done by 'the next Tuesday'. Tuesday comes and we don't get any texts or calls saying that our car is ready and when we call them, they claim that they
haven't even started working on our car because 'we haven't been contacted by your car insurance yet'.
Bull-*******-jive.
These fuckers have had our car for months, they've
told us that they've been working on it multiple times, that it's 'almost done' multiple times, and yet every time we call them, they claim 'Oh we still need a part, we still need a part' and now they're trying to act like our car insurance, who are literally the ones who sent the car to this repair shop, have never contacted them and they've not even been working on our car for all these months?
BULL-*******-jive.
I am seriously at the point where I feel we should go down to the repair shop and
demand to see our car. In fact, if it's not repaired, demand for a tow truck so we can tow it to another repair shop that isn't ran by a bunch of incompetent boobs at best or outright
scammers at worst.
And considering there's multiple other reviews of this repair shop where people have had the same issue as we're facing (car being at the shop for months, in one case a whole YEAR, them never contacting them, claiming that they're waiting for a part, one review even says they basically gutted the entire interior of the car when all the damage was to the exterior), yeah I am 100% leaning to calling these people a scamjob.