That kinda pisses me off that they were like that.
Full disclosure, it wasn't the hotline I called. I talked to my doctor who gave me the name of someone. She wasn't covered by the EPA (Employee Assistance Program), so I called them and got the number for who I'm seeing now.
So I wound up doing my own research. But that's not something you want to tell someone who may be on the edge "do your own research." The number I have to suggest, the number everyone always tells you, it's the number I gave.
So it pisses me off that the kind of people they have working there would give you that kind of response.
I mean, that makes me glad that this thread exists so there can be some kind of emergency "I need to talk now."
But even at that, you wrote that yesterday? I'm only just now replying? This is a safe space, a place where everyone can share experiences. But it's not set up to take the place of a help line. We're not professionals.
It so much pisses me off that's the response you got.
I hope things are going at least better since you wrote that.
Thank you. My situation, alas, hasn't really improved since I made that phone call. I'm doing my best to hang on, but between work continuing to be a pain in the butt (old supervisor quit early last month and still hasn't been replaced, a bunch of new hires either have been fired or quit, and I've had to shoulder more and more of the burden and come in and work more and more time to keep things afloat) and home continuing to be a pain in the butt (housemate that I never wanted continuing to carry on amusing themselves despite my complaints, lots of stuff needing to get done but not getting done because of time away at work and because other people need to get up off their asses and do stuff first), I just feel stuck in a very deep rut. Not fun at all.